AirTags won’t connect after updating (2024)

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User profile for user: neetlynn

neetlynn Author

User level: Level1

8 points

I just upgraded to 16.3.1 and now my AirTags aren’t recognized. It says that there’s an unknown AirTag near me and when I get info it says it’s registered to my number. I reset one and am now getting “upgrade your account security. AirTag uses end to end encryption to keep your location information private” I log into my account and nothing happens. I’ve restarted. 2 factor Authentication is on. Why can’t I connect to my AirTags anymore??

Posted on Mar 10, 2023 10:00 AM

Posted on Mar 10, 2023 10:29 AM

Have you performed a complete power-off shutdown and restart since updating?

Sometimes it corrects these sorts of otherwise inexplicable oddities.

If that doesn’t work, try signing-off of your AppleID and then back in.

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User profile for user: Chattanoogan

Chattanoogan

User level: Level7

24,066 points

Mar 10, 2023 10:29 AM in response to neetlynn

Have you performed a complete power-off shutdown and restart since updating?

Sometimes it corrects these sorts of otherwise inexplicable oddities.

If that doesn’t work, try signing-off of your AppleID and then back in.

Link

User profile for user: neetlynn

neetlynn Author

User level: Level1

8 points

Mar 10, 2023 11:36 AM in response to Chattanoogan

Signing out of my apple ID seemed to do the trick. Thank you!!

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User profile for user: Chattanoogan

Chattanoogan

User level: Level7

24,066 points

Mar 10, 2023 1:30 PM in response to neetlynn

That’s great news. 👍

Thanks for the follow-up.

Link

AirTags won’t connect after updating

AirTags won’t connect after updating (2024)

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